Frequently Asked Questions
Common Questions
Find answers to frequently asked questions about our Ayurvedic products and services
Ayurveda is an ancient Indian system of medicine that focuses on maintaining health through a balanced approach to living. It works by identifying your unique constitution (dosha) and providing personalized treatments using natural herbs, lifestyle modifications, and dietary recommendations to restore balance and promote healing.
Yes, all our products are manufactured in GMP-certified facilities and undergo rigorous quality testing. We follow traditional Ayurvedic formulations while ensuring modern safety standards. Our products are made from natural ingredients and are free from harmful chemicals and artificial additives.
Ayurvedic treatments work gradually and naturally. While some people may notice improvements within a few days, most conditions require 2-8 weeks of consistent use to see significant results. The timeline depends on the condition being treated, your constitution, and how well you follow the recommended dosage and lifestyle guidelines.
While Ayurvedic medicines are generally safe, we recommend consulting with your healthcare provider before combining them with other medications. Some herbs may interact with certain drugs, so it's important to inform both your doctor and our Ayurvedic consultant about all medications you're currently taking.
We offer a 30-day return policy for unopened products in their original packaging. If you're not satisfied with your purchase, you can return it within 30 days for a full refund. For opened products, we accept returns only if there's a quality issue or defect. Please contact our customer service team to initiate a return.
Store all Ayurvedic medicines in a cool, dry place away from direct sunlight and moisture. Keep them in their original containers with tight-fitting lids. Avoid storing them in bathrooms or kitchens where humidity levels are high. Most of our products have a shelf life of 2-3 years when stored properly.
Yes, we have qualified Ayurvedic practitioners available for consultation. You can book an appointment through our website or call our customer service. During the consultation, our experts will assess your constitution, understand your health concerns, and recommend appropriate products and lifestyle modifications.
We accept various payment methods including credit/debit cards, net banking, UPI payments, and cash on delivery (COD) for orders within India. All online transactions are secured with SSL encryption to ensure your payment information is safe.
We typically process orders within 1-2 business days. Shipping time depends on your location: 2-4 days for metro cities, 3-6 days for other cities, and 5-8 days for remote areas. We provide tracking information so you can monitor your order's progress.
Ayurvedic medicines are generally safe when taken as directed. However, some people may experience mild reactions initially as the body adjusts. If you experience any unusual symptoms, discontinue use and consult with our Ayurvedic practitioner. Always follow the recommended dosage and inform us about any allergies or existing health conditions.
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